Get Call Center Franchise
Build & Operate Your Own BPO / Call Center Business
Call Center Franchise Opportunity
Partner with Neoarmmetic Technologies Private Limited to establish and operate a BPO / Call Center unit with access to business opportunities, operational guidance and project-based support, subject to eligibility, capacity and project requirements.
What We Offer
The franchise model is intended for entrepreneurs, companies, business groups and existing BPO operators who want to establish or expand a call center/BPO operation and explore domestic and international process opportunities.
Important Business Disclaimer
A franchise does not automatically guarantee projects, revenue, profit, client allocation or business volume. Project allocation depends on client requirements, commercial terms, operational capacity, quality, compliance, performance and availability of projects at the relevant time.
Franchise Business Model
A structured model for entrepreneurs who want to operate a professional BPO / call center facility.
01. Setup
Establish a suitable call center facility with the required workstations, connectivity, power backup, security and operational infrastructure.
02. Operations
Recruit and manage trained customer service executives, telecallers, team leaders, quality personnel and other required operational staff.
03. Projects
Eligible franchise partners may be considered for suitable domestic and international BPO/call center projects based on client requirements and available capacity.
04. Training
Operational guidance, process orientation and project-specific training support may be provided depending on the nature of the assigned project.
05. Monitoring
Performance, quality, attendance, productivity, compliance and client service levels may be monitored as required by the applicable project.
06. Growth
Successful partners may explore additional seats, processes and projects based on performance, capacity and business requirements.
Potential BPO / Call Center Services
Domestic Processes
- Customer support
- Telecalling
- Lead generation
- Sales support
- Verification processes
- Back-office operations
- Data processing
- Customer retention/support
International Processes
- International customer support
- Voice processes
- Non-voice processes
- Lead generation
- Sales and support processes
- Back-office services
- Email/chat support
- Other client-specific processes
Basic Infrastructure Requirements
Office Infrastructure
- Professional commercial/workspace environment
- Workstations and seating
- Reception and administrative area
- Secure access and employee management
- Suitable lighting and ventilation
- Fire and workplace safety arrangements
Technology Infrastructure
- Computers/workstations suitable for the project
- Reliable high-speed internet connectivity
- Backup internet connectivity where required
- Headsets and communication equipment
- Power backup
- Required CRM, dialer or project software
Human Resources
- Customer service executives / telecallers
- Team leaders
- Quality analysts where required
- Trainers where required
- Operations manager
- HR and administrative support
Compliance & Security
- Employee documentation and verification
- Data protection procedures
- Client confidentiality
- Information security practices
- Process-specific compliance requirements
- Applicable local business registrations and permissions
Franchise Partner Support
Business & Project Support
- Business opportunity discussions
- Project requirement communication
- Process onboarding support where applicable
- Operational coordination
- Project performance guidance
Operational Support
- Process orientation
- Training guidance
- Quality and productivity guidance
- Reporting formats
- Escalation and coordination support
Who Can Apply?
We welcome applications from serious entrepreneurs and organizations capable of establishing and operating a professional BPO facility.
Entrepreneurs
Individuals looking to start a BPO or call center business with suitable investment and operational capability.
Existing BPOs
Existing call centers seeking additional projects, processes or business expansion opportunities.
Companies & Groups
Companies, business groups and investors interested in establishing a scalable BPO operation.
How to Become a Franchise Partner
- Submit your franchise enquiry and basic business details.
- Discuss your preferred location, seat capacity and business plan.
- Complete preliminary eligibility and infrastructure assessment.
- Discuss applicable commercial terms, franchise structure and project requirements.
- Complete documentation and execute the applicable agreement.
- Set up the required infrastructure and recruit the operational team.
- Complete training, process onboarding and quality requirements.
- Commence operations after project/client approval where applicable.
Commercial Model
Commercial terms are evaluated based on the franchise model, location, seat capacity, process, client requirements and operational structure.
Franchise Investment
Investment may be required for office infrastructure, technology, recruitment, training, working capital and applicable franchise/commercial fees.
Project Revenue
Revenue may depend on the project, commercial agreement, productivity, billing structure, seat utilization and client requirements.
Partner Profitability
Actual profit depends on revenue, salaries, rent, technology, utilities, taxes, compliance, operational costs and other business expenses.
No Guaranteed Income
No specific monthly income, profit, project volume, seat utilization or return on investment should be treated as guaranteed unless expressly stated in a separate written commercial agreement.
Important Terms & Conditions
- Franchise approval is subject to evaluation and acceptance.
- Project allocation is subject to availability and client requirements.
- Project continuation depends on quality, productivity and compliance.
- Franchise partners are responsible for their own operational expenses.
- All employees and operational staff must comply with applicable laws and project requirements.
- Partners must maintain client confidentiality and data security.
- Partners must not make unauthorized commitments to clients or candidates.
- Commercial terms will be governed by the applicable franchise/project agreement.
- Any representation of guaranteed profit or guaranteed project volume by an unauthorized person should be independently verified.
Build With Us
If you have the infrastructure, team and entrepreneurial capability to operate a professional call center, our franchise model can provide an opportunity to explore BPO and customer-service business opportunities under a structured operating framework.
Interested in a Call Center Franchise?
Share your location, available investment, existing infrastructure, proposed seat capacity and business experience with our team.
Apply for Franchise Email UsAbout Us
At Neoarmmetic Technologies Private Limited, we enable the world’s best brands. We build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. We understand media buying, designing and branding – which means we can design a tailor-made advertisement campaign that showcases your brand and delivers your high-powered sales message to the right market. It’s our top priority to turn our business into a successful investment through our innovative advertisements.
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Our Contacts
Shop no.3,Om Sai Sunder Aangan CHS Ltd,Opp V-Power Gym,Beverly Park,Mira Road East;Thane-401107
+91-7045111050 /+91-7045211157/ +91-9930003613